Find the answer in our FAQs.
Contact our customer service team with the form on your right or use the contact details below.
Please note that like all organisations, AFM is still managing the impacts of COVID-19, as our entire community continues to face
transmissions challenges.
We appreciate these challenges are impacting each and every one of us in different ways, every day. We
ask you therefore to treat our staff with kindness and respect. And
please always check our Terms &
Conditions and FAQ’s before raising any queries to our team.
Phone lines are open
Mon-Thu: 9am-6:30pm
Fri: 9am-4:30pm
Sat: 9am-1.30pm
St Kilda branch 51 Grey St | St Kilda VIC 3182
CBD branch Level 13, 55 Swanston St | Melbourne VIC 3000
South Yarra Branch The Commons | 11 Wilson St Melbourne
VIC 3141
Postal Address
PO Box 328,
Flinders Lane,
VIC 8009
Address: 51 Grey Street St, Kilda VIC 3182
Trams: 16, 96, Fitzroy Street
3, 5, 64, 67 St Kilda Junction (3, 64, 67 Alma Road)
Car park Drop-off only
Address: Level 13, 55 Swanston St Melbourne VIC 3000
Trams: 1, 3, 3a, 5, 6, 8, 11, 16, 42, 48, 64, 67, 72, 109
& 112 running down Swanston St
(stop: Collins St/Swanston St)
Trains: Flinders St Station is 1 block away
Car park Wilson Parking - Flinders Gate Car nearby
Address: The Commons, 11 Wilson Street, VIC 3141
Trams: Tram 78 - Stop 48
Trains: From South Yarra & Hawksburn Train Stations
Car park Jam Factory parking nearby
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